Account Liaison

4 weeks ago


Benicia, California, United States Amports Full time
Job Summary

The Account Coordinator will serve as a key interface between customers and the operations team at Amports, a leading provider of automotive service solutions. This role requires effective communication, problem-solving, and organizational skills to ensure seamless customer experiences.

Key Responsibilities
  • Communicate with customers to understand their needs and resolve any issues in a timely manner.
  • Process daily paperwork for ship arrivals, shipments, and returns, ensuring accuracy and efficiency.
  • Enter data into the E-tracking system, maintaining up-to-date records of vehicles processed.
  • Update and maintain the port tracking system, ensuring real-time visibility for customers.
  • Resolve customer account issues, providing solutions and alternatives when necessary.
Requirements
  • One-year certificate from college or technical school, or three to six months of related experience and/or training, or equivalent education and experience.
  • Proficiency in computerized systems, including AS400 and NetSuite, with strong Excel skills.
Working Conditions

This is a full-time position, requiring 8 hours of work per day, Monday through Friday, with occasional overtime. The ideal candidate will be punctual, dependable, and able to work effectively in a fast-paced environment.

Benefits

Amports is an equal opportunity employer, committed to diversity and inclusion. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.


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