Retail Client Relationship Manager
3 days ago
Southern Media Group (SMG) is an innovative business with a growing presence in the UK and expanding its reach in North America. As the esteemed parent company of Threefold, an award-winning Retail Media Network agency, SMG provides consultancy, evaluation, and in-house solutions for retail media networks.
Role Overview
We are seeking a skilled Client Manager to join our agency partnership with the first travel retail media network in the US. Reporting to our Partnership Director, this individual will play a crucial role in the in-house team that operates as the retailer's retail media network. Key responsibilities include crafting effective campaigns through creative thinking and precision planning. We operate a hybrid-remote model, allowing up to 3 days of work from our New York Office. Due to upcoming holidays, interviews for this position will be conducted later in January.
As a Client Manager at SMG, you will:
- Manage a portfolio of clients and brands, and internal relationships with key retailer stakeholders.
- Be accountable for the initial strategy development, briefing, planning, and delivery of campaigns through to implementation and evaluation.
- Understand the retail business and continuously apply learnings to build high-performing campaigns.
- Deliver retail media expertise and revenue targets across a sizable and valuable portfolio of clients, working with the team to create compelling retail media campaigns that align with our vision and meet the goals of the brands.
- Manage relationships with all key stakeholders.
You will bring:
- Omnichannel retail media experience.
- A background in marketing, retail media, Consumer Packaged Goods (CPG), media agency, sales, or retail tech.
- Experience coaching and developing teams.
- Experience delivering business growth in a client-facing role.
- Working knowledge of data and financial reporting.
- Impeccable stakeholder management skills.
And in return, SMG offers:
- A base salary range of $93,600-$124,600.
- A generous discretionary bonus scheme.
- 20 PTO days plus US holidays, with the flexibility to carry over unused days to the following year.
- $3,510 yearly wellbeing fund (in addition to your salary) towards your personal wellbeing and passions.
- 4 additional Wellbeing Days - one to be taken each quarter, dedicated to focusing on your wellbeing.
- Healthcare paid for (dental, medical & vision) with the option to top up for your family.
- A matched 401k program with immediate vesting.
- Yearly investment into your professional development and learning.
- Free headspace subscription.
- 4 pm Friday finishes all year round.
- Two paid company conferences per year in Summer & Winter.
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