Customer Service Representative
1 week ago
At Daniel Franckewitz Farmers Insurance, we are seeking a highly skilled and customer-focused individual to join our team as an Insurance Customer Service Representative. Located in Ohio, our agency has been dedicated to providing exceptional service to our clients for years.
This role involves handling incoming calls from policyholders, addressing their inquiries, and providing accurate information regarding their insurance policies. Your exceptional communication skills will be essential in effectively explaining policy details, coverage options, and claim procedures.
We are looking for someone who is customer-oriented and genuinely cares about meeting and exceeding our clients' expectations. Your positive attitude and friendly demeanor will contribute to creating a welcoming and inviting atmosphere for our clients.
In this position, you will be responsible for handling client inquiries, processing applications, and performing office administrative tasks. Your strong organizational skills will enable you to efficiently manage and update client files, ensuring all information is accurate and up-to-date.
We offer a supportive and collaborative work environment, with training and ongoing support provided to help you succeed in your role and advance your career path within our agency.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Parental Leave
Evenings Off
Responsibilities
Duties and Responsibilities:
- Help service clients
- Help initiate & process applications until completion
- Scan and file paperwork
- Office admin activities
Requirements
Qualifications and Requirements:
- Insurance license not required can be trained on job (License required in 30 days)
- Willingness to learn and grow
- Great handwriting
- On time and professional
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