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Guest Services Representative

3 months ago

Little Switzerland, United States MMI Hospitality Group Full time
Position: Front Desk Agent at MMI Hospitality Group

Company Overview: MMI Hospitality Group has a longstanding reputation for delivering exceptional service and hospitality, with over 65 years of experience in the industry.

Role Overview:
  • Deliver outstanding guest experiences with a focus on genuine hospitality.
  • Efficiently manage the check-in and check-out processes for guests.
  • Respond to guest inquiries and route calls to the relevant departments.
  • Provide assistance to guests regarding local attractions and services.

Qualifications:

  • Previous experience in a customer service role is preferred.
  • Willingness to work flexible schedules, including weekends and holidays.
  • Strong interpersonal skills and a passion for serving others.

If you are dedicated to enhancing guest satisfaction and thrive in a collaborative environment that prioritizes hospitality, this Front Desk Agent position at MMI Hospitality Group may be the right fit for you.