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Patient Access Representative I
2 weeks ago
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Patient Access Coordinator
2 months ago
{"Job Title": "Patient Access Representative I", "Job Summary": "We are seeking a highly skilled Patient Access Representative to join our team at West Tennessee Healthcare. This role is responsible for completing the financial clearance process and creating a positive first impression for our patients and families. The ideal candidate will have excellent communication skills and be able to articulate information in a clear and concise manner.", "Essential Job Functions": [{"title": "Financial Clearance", "description": "The Patient Access Representative will be responsible for interviewing patients and collecting and recording necessary information for pre-registration and registration. This includes verifying insurance payer plan choice and billing address, and ensuring that proper group/ID numbers are assigned in the automated patient accounting system.", "bulletPoints": ["Verifies relevant group/ID numbers", "Completes the registration process according to established policies and procedures", "Informs families with inadequate insurance coverage regarding financial assistance through government and financial assistance programs"]}, {"title": "Communication & Miscellaneous", "description": "The Patient Access Representative will be responsible for advising next-level leaders of possible postponement or deferrals of elective/non-emergent admissions, and maintaining accurate files for pre-processing information. They will also investigate, resolve, and document patient problems in a timely and efficient manner.", "bulletPoints": ["Maintains accurate files for pre-processing information", "Investigates, resolves, and documents patient problems in a timely and efficient manner"]}], "Requirements": [{"title": "Education", "description": "High School Graduate or equivalent"}, {"title": "Licensure, Registration, Certification", "description": "N/A"}, {"title": "Experience", "description": "1-2 years of healthcare or related experience preferred"}], "Non-Discrimination Notice": "West Tennessee Healthcare is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law."}
