Patient Access Representative I
4 weeks ago
This role is responsible for ensuring the financial clearance process is completed efficiently and effectively within Patient Access Services. The Patient Access Representative I will create a positive first impression of West Tennessee Healthcare's services to patients and families, as well as external customers. The ideal candidate will be able to articulate information in a clear and concise manner, ensuring patients and their families understand their financial responsibilities.
Key Responsibilities:- Collect and document information on behalf of patients
- Process pre-registration, registration, insurance verification, benefits verification, certification, referral management, patient liability collections, and medical necessity checks
- Interview patients and guarantors to obtain necessary information for financial counseling and eligibility assessments
- Verify relevant group/ID numbers and ensure proper insurance payer plan choice and billing address are assigned in the automated patient accounting system
- Complete the registration process according to established policies and procedures
- Inform families with inadequate insurance coverage regarding financial assistance through government and financial assistance programs
- Perform initial financial screening and refer accounts for financial counseling and/or appropriate eligibility assessments
- Ensure all referrals and treatment authorizations for all patient types have been obtained according to outlined requirements
- High School Graduate or equivalent
- 1-2 years of healthcare or related experience preferred
West Tennessee Healthcare is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
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Patient Access Representative I
4 weeks ago
Dyersburg, Tennessee, United States West Tennessee Healthcare Full timeJob Summary:This role is responsible for completing the financial clearance process within Patient Access Services and creating a positive first impression of West Tennessee Healthcare's services to patients and families and other external customers. The ideal candidate will be able to articulate information in a clear and concise manner, ensuring patients...
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