Customer Experience Associate

3 weeks ago


Chehalis, Washington, United States Thorntons (Kentucky) Full time
Job Overview

We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team at Thorntons in Kentucky. This is a full-time opportunity that offers a competitive salary, comprehensive benefits package, and opportunities for professional growth.

Job Description
  • The successful candidate will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to company policies and procedures.
  • This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Responsibilities
  • Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, including shelving, displays, and restrooms.
  • Cash Handling: Accurately handle cash transactions, operate a cash register, and maintain accurate records.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and monitoring inventory levels.
Requirements
  • A high school diploma or equivalent is required.
  • Prior retail experience is preferred but not required.
  • The ability to work effectively in a team environment and adapt to changing priorities is essential.
  • This role requires standing for long periods, lifting up to 55 pounds, and exposure to extreme weather conditions.
Benefits
  • We offer a competitive salary range of $30,000 - $40,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.


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