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Administrative Team Lead

2 months ago

Agawam, Massachusetts, United States American Pest Solutions Inc Full time

Job Summary:

As an experienced Administrative Team Lead, you will play a pivotal role in ensuring the smooth operation of our administrative processes at American Pest Solutions Inc. We are seeking a dedicated individual to lead our administrative team and drive our continued growth across Western Massachusetts and Connecticut.

Key Responsibilities:

  • Hiring, training, and supervising admin and customer service team members.
  • Managing vendor invoices and vendor files.
  • Overseeing service orders and contracts.
  • Reviewing customer payments and invoicing.
  • Preparing commission reports.
  • Following up with customers to ensure satisfaction.
  • Managing office time cards and PTO requests.
  • Assisting with inventory management.

Requirements:

  • Bachelor's Degree with a business concentration is required.
  • Previous accounting experience is advantageous.
  • Proficiency in MS Office applications with strong ability in Excel.
  • Tech-savvy with smartphones, apps, and general technology skills.
  • Strong written and oral communication abilities.
  • Excellent organization, time management, and problem-solving skills.
  • Multi-tasking proficiency.
  • Dedication to providing superior customer service.

Benefits:

  • Full-time position with a first-year salary ranging from $55,000 to $65,000, depending on your experience.
  • Monday through Friday schedule, with limited Saturdays during our peak season.
  • Health insurance, paid holidays, paid time off, sick days, and a retirement savings plan with company match.
  • Year-end performance bonus as an additional reward.