Barback Assistant

1 week ago


Hollywood, California, United States Casa Madera Full time
About the Role

We are seeking a highly skilled and detail-oriented Barback to join our team at Casa Madera. As a Barback, you will play a crucial role in ensuring that our customers receive exceptional service and that our bar operations run smoothly.

Key Responsibilities
  • Assisting with Bar Operations
    • Restock the bar with garnishes, straws, and napkins, ensuring that bartenders have clean towels, glassware, etc.
    • Ensure the bar is well-stocked with ice, liquor, wine, and beer.
    • Check taps and appliances to confirm that they are working properly, making minor repairs or changing out kegs, if needed.
    • Keep the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
  • Providing Excellent Customer Service
    • Learn about menu items and memorize cocktail recipes.
    • Take orders, prepare drinks, bus tables, open tabs, and process payments, especially during peak hours.
    • Speak to customers, answer questions, handle complaints, and maintain a clean and professional appearance.
  • Maintaining Brand Standards
    • Ensure correct product is being used as specified by the Beverage Director and on the menu.
    • Relay any changes on the menu to management and staff.
    • Properly back bar and well placement of spirits.
    • Cleanliness of all wells and organization.
    • Make sure that all items prepared properly by prep.
    • Help push staff incentive programs.
    • Build rapport with guests in order to build our number of repeat customers.
  • Qualifications
    • Exhibit strong multitasking abilities.
    • Possess a diligent work ethic.
    • Maintain a clean and professional appearance.
    • Display the ability to forecast and anticipate the needs of our guests and the restaurant.
    • A minimum of 2 years experience in a full-service dining experience.
    • Strong knowledge in cocktails, spirits, and wine.
    • Available to work nights, weekends, and holidays.
    • Must be able to stand for the duration of shifts and lift up to 25 lbs.

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