Order Fulfillment Coordinator

7 days ago


Fort Dodge, Iowa, United States Americold Logistics Full time
Customer Service Role:
Americold Logistics is looking for a skilled and customer-focused representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and processing orders in a professional and timely manner.

The ideal candidate will have:
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Ability to multitask and prioritize tasks

Responsibilities:
  • Respond to customer inquiries and complaints in a prompt and courteous manner
  • Process orders and ensure accurate fulfillment
  • Provide clerical support, including data entry and record-keeping
  • Schedule loads and maintain updated reports
  • Resolve customer complaints and issues in a professional and timely manner

Estimated Salary: $55,000 - $70,000 per year

Benefits:

Americold provides a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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