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Order Management Specialist

2 months ago

Knoxville, Tennessee, United States InsideHigherEd Full time

InsideHigherEd - Print Operations Coordinator

Position Overview:

  • Serve as the primary point of contact for customer inquiries within the department.
  • Manage print requests through various communication channels.
  • Guide clients in selecting appropriate paper and finishing options.
  • Conduct research and develop detailed print job specifications.
  • Collaborate with team members to prepare for upcoming projects.
  • Assist in the procurement of necessary materials.
  • Process cash transactions and maintain accurate records.

Requirements:

  • Completion of high school education or equivalent.
  • Minimum of one year experience in customer service and order processing.
  • Proficient in using Windows-based systems and Microsoft Office applications.
  • Capable of working autonomously in a dynamic work environment.
  • Preferred experience in printing or finishing operations.
  • Familiarity with Adobe Creative Suite or similar graphic design tools.
  • Understanding of various paper types and printing materials.