Night Auditor Position
3 weeks ago
Key Responsibilities:
- Provide exceptional guest service by registering and checking out hotel guests in a confident and professional manner.
- Answer phone calls promptly and accurately, ensuring complete and up-to-date information.
- Conduct pre-assignment of hotel rooms, including VIPs, repeat guests, and special requests.
- Follow established key control policy and ensure proper credit policies are followed.
- Submit lost and found articles with a completed report.
- Monitor room availability and review daily selling status using the yield management system.
Requirements:
- Previous experience in a front desk or customer-facing role is preferred.
- High school diploma or general education degree (GED) is required.
- Knowledge of the immediate area, services, attractions, and events is necessary.
- Flexible schedule, including overnights, weekends, and holidays, is required.
About Us:
Kimpton Hotels is committed to creating a culture that reflects the diversity of our guests. We welcome and celebrate people of all backgrounds, experiences, and perspectives.
We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
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