Functional Analyst

7 days ago


Bossier City, Louisiana, United States General Dynamics Information Technology Full time
Job Title: Functional Analyst

We are seeking a highly skilled Functional Analyst to join our team at General Dynamics Information Technology. As a Functional Analyst, you will play a critical role in supporting the Department of Veterans Affairs Enterprise Service Desk.

Key Responsibilities:
  • Utilize analytical and communication skills to integrate new platforms and processes to the VA Enterprise Service Desk.
  • Develop and maintain process flows, risk registers, and data analysis reports to ensure seamless operation and data flow across different departments or functions within the organization.
  • Collaborate with VA personnel, vendors, and other departments to align process improvements and integrations with overall business goals.
  • Coordinate testing and validation of process changes and system integrations to ensure they meet business requirements.
Requirements:
  • BA/BS and 2+ years of related experience or equivalent years of experience.
  • Active ITIL v4 certification within 30 days of hire.
  • Experience in Microsoft Project or similar technologies.
  • Ability to obtain and maintain Public Trust with the VA.
What We Offer:
  • Full-flex work week to own your priorities at work and at home.
  • 401K with company match.
  • Comprehensive health and wellness packages.
  • Internal mobility team dedicated to helping you own your career.
  • Professional growth opportunities including paid education and certifications.

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