Service Experience Manager
3 weeks ago
Job Title: Client Resolution Specialist
Company: Western & Southern Mutual Holding Company, Inc.
Location: Remote work options available.
About the Job
We are seeking a highly skilled and experienced Client Resolution Specialist to join our team. As a key member of our client services department, you will be responsible for resolving client inquiries and concerns via various communication channels.
Your Key Responsibilities
- Analyze and resolve client inquiries and concerns via telephone, email, or online chat.
- Provide accurate and timely responses to client inquiries.
- Collaborate with internal teams to resolve complex issues.
What We Offer
- Average salary range: $55,000 - $75,000 per annum (dependent on location and experience).
- Ongoing training and development opportunities to enhance your skills and career.
- A supportive and dynamic work environment that values employee growth and well-being.
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