Service Experience Manager

3 weeks ago


Union, Kentucky, United States Western & Southern Mutual Holding Company, Inc. Full time

Job Title: Client Resolution Specialist

Company: Western & Southern Mutual Holding Company, Inc.

Location: Remote work options available.

About the Job

We are seeking a highly skilled and experienced Client Resolution Specialist to join our team. As a key member of our client services department, you will be responsible for resolving client inquiries and concerns via various communication channels.

Your Key Responsibilities

  • Analyze and resolve client inquiries and concerns via telephone, email, or online chat.
  • Provide accurate and timely responses to client inquiries.
  • Collaborate with internal teams to resolve complex issues.

What We Offer

  • Average salary range: $55,000 - $75,000 per annum (dependent on location and experience).
  • Ongoing training and development opportunities to enhance your skills and career.
  • A supportive and dynamic work environment that values employee growth and well-being.


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