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Customer Service Representative

2 months ago


Fernley, Nevada, United States PILOT Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, maintaining a clean and welcoming environment, and working collaboratively with our team to achieve our goals.

Key Responsibilities
  • Provide Excellent Guest Service: Greet guests in a friendly and welcoming manner, take orders accurately, and ensure that all guests have a positive experience.
  • Maintain a Clean and Organized Environment: Clean and sanitize the restaurant, restock supplies, and maintain a safe and healthy environment for our guests and team members.
  • Operate Cash Registers and Manage Inventory: Accurately process transactions, manage cash and credit transactions, and maintain accurate inventory levels.
  • Work Collaboratively with the Team: Communicate effectively with team members, provide support and assistance as needed, and contribute to a positive and inclusive team culture.
Requirements
  • Excellent Communication and Interpersonal Skills: Ability to communicate effectively with guests and team members, and provide exceptional customer service.
  • Basic Math Skills: Ability to accurately process transactions and manage cash and credit.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively.
  • Availability to Work a Flexible Schedule: Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay and Benefits: Competitive hourly rate and benefits package, including paid time off and opportunities for advancement.
  • Opportunities for Advancement: Opportunities to advance to leadership roles and develop new skills.
  • A Fun and Supportive Work Environment: A fun and supportive work environment, with a team-oriented culture and opportunities for professional growth and development.