Tower NOC Operator
1 month ago
At STAND 8, we're seeking a dedicated and skilled Tower NOC Operator to join our team. As a critical member of our Network Operations Center (NOC), you'll be responsible for ensuring the safety and functionality of our communication infrastructure.
Key Responsibilities:- Monitor alarm activity from remote communications sites to ensure compliance with FAA/FCC regulations.
- Open, track, and close Notice to Airmen (NOTAM) reports with the FAA.
- Manage NOC trouble tickets, collaborating with regional teams for issue resolution.
- Provide basic troubleshooting and configuration support for tower monitoring and lighting systems.
- Notify, dispatch, and escalate network faults and emergencies in line with MLA, SLA, FAA/FCC, and NOC protocols.
- High school diploma or GED required.
- Prior customer service and/or service dispatch experience in a NOC environment is preferred.
- Competitive hourly rate of $18-23, depending on experience.
- Medical coverage and Health Savings Account (HSA) through Anthem.
- Dental/Vision/Various Ancillary coverages through Unum.
- 401(k) retirement savings plan.
- Company-paid Employee Assistance Program (EAP).
At STAND 8, we're committed to creating a world-class experience for our customers, partners, and employees. If you're a motivated and detail-oriented individual with a passion for NOC operations, we encourage you to apply for this exciting opportunity.
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