Service Management Director
3 weeks ago
We're seeking a highly skilled Service Operations and Safety Manager to join our team at Chesapeake Controls. As a seasoned professional in commercial HVAC service management, you'll be responsible for overseeing all aspects of our service department, including scheduling, customer relations, technician training, quality control, and budget management.
Job Overview:
This role is ideal for individuals with a proven track record in commercial HVAC service management or a similar role. You'll work closely with our sales department to assist with estimate and contract reviews, and partner with our customers to develop and maintain long-term relationships.
About Our Company:
Chesapeake Controls is a leading provider of cutting-edge building automation solutions, specializing in providing building solutions to clients through the sale of HVAC equipment, controls, parts, services, and energy solutions. With a strong commitment to innovation and customer satisfaction, we transform commercial buildings into smart environments operating in Hampton Roads, Northern Virginia, and Pittsburgh, PA.
Key Accountabilities:
- Business Development:
- Identify opportunities for revenue growth, upselling of services, and expansion of the client base.
- Develop and implement strategies to improve service delivery and customer satisfaction.
- Operational Management:
- Develop and manage departmental budgets, forecasts, and expense reports to ensure cost-effective operations and profitability.
- Manage, schedule, direct the day-to-day operations of the team.
- Safety and Compliance:
- Conduct regular safety audits, inspections, and training sessions to promote awareness and prevent accidents or injuries.
- Manage the Company Safety Team including monthly meetings, periodic site visits and safety awareness programs.
Estimated Salary Range: $85,000 - $105,000 per year, depending on experience.
Benefits Package: A comprehensive benefits package, including health insurance, retirement plans, paid time off, company vehicle, and professional development opportunities.
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