Field Service Engineer
2 weeks ago
We are seeking a highly skilled Field Service Engineer to join our team in Boston. As a Field Service Engineer, you will be responsible for supporting revenue growth by identifying and submitting qualified leads, while maintaining relationships and representing Cytiva while at customer sites.
Key Responsibilities- Perform installation, qualification, routine maintenance, and repairs of instruments at customer sites
- Responsible for administrative tasks of scheduling service, completing documentation, and maintaining inventory
- Engage as part of a wider customer-facing team including but not limited to Customer Care, Service Sales, and Account Managers
- Background in Biomedical, Mechanical, or Electrical Engineering, Automation, Electronics, or any related STEM experience
- Working knowledge of calibrated tools, hand tools, and power tools
- Outstanding communication skills (verbal & written) and ability to provide an exceptional internal or external customer experience
This position requires flying and/or driving travel, which may potentially include up to 50% overnight stays. Travel will primarily be domestic but may occasionally be international.
Must have a valid driver's license with an acceptable driving record.
Ability to regularly lift, move, slide, raise and/or place up to 50lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
What We OfferWe offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
This job is also eligible for bonus/incentive pay.
We are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
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