Treatment Planning Specialist
7 days ago
Key Responsibilities:
- Prepare and present treatment plans to patients, including financial estimates and insurance benefits.
- Assist with financial arrangements, including billing and sending of insurance claims.
- Coordinate appointments and ensure timely completion of treatment.
- Manage patient records and maintain confidentiality in accordance with HIPAA guidelines.
- Develop strong working relationships with dentists and promote teamwork through cooperative behaviors.
- Provide exceptional customer service and respond to patient inquiries in a timely manner.
Requirements:
- Bachelor's degree
- Minimum 2 years' experience in dental or customer-facing role
- Excellent communication and interpersonal skills
- Dental EMR knowledge and experience with Microsoft Office
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