Sales Associate

4 weeks ago

Walnut Creek, California, United States Terrain Full time
Job Summary

A Sales Associate at Terrain contributes to driving sales by engaging customers on common interests in home décor and gardening. They uphold Terrain's four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Key Responsibilities
  • Exceed customer expectations by building genuine, long-lasting relationships through personalized attention and sharing details to promote Terrain's unique events.
  • Share product knowledge, new arrivals, and current trends to inform customers and inspire their indoor and outdoor spaces.
  • Deliver a seamless shopping experience through understanding and utilization of systems and applications for efficient customer interaction.
Teamwork and Communication
  • Contribute to the store by being positive, respectful, and helpful to others.
  • Actively participate in daily meetings and projects, exhibiting strong understanding of home and garden style reflective of the Terrain brand.
  • Take initiative and work productively with the team to achieve common, collaborative goals.
Visual and Business Operations
  • Uphold visual and operational standards while keeping the focus on the customer, supporting team members across departments to maintain product standards and inspirational displays.
  • Assist leadership in receiving and placing new product, supporting customers in-store, curbside, and local delivery.
  • Adhere to store safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support store profitability.
Requirements
  • Terrain brand fan.
  • Experience in customer service.
  • Basic knowledge of home décor trends and gardening.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Perks and Benefits

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more. For additional information, visit our website.

Pay Range

USD $18.00/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

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