Retail Sales Associate

2 weeks ago


Memphis, Tennessee, United States All American Sweets Inc Full time
About the Job

Frost Bake Shop is a local and family-owned business that specializes in baked goods and desserts. As a Sales Associate, you will be responsible for delivering exceptional customer service in a retail environment.

Key Responsibilities
  • Customer Service: Ensure outstanding customer service by modeling exemplary service delivery, including acknowledging every customer, answering the phone in a timely manner, and maintaining exceptional standards for cleanliness and product quality.
  • Product Management: Handle customer payments with accuracy and discretion, protect credit card information at all times, and maintain appropriate stock levels in front cases, staging area, and cold case.
  • Cleaning and Maintenance: Complete cleaning tasks on a continuous basis, including washing dishes, wiping tables, chairs, and cases, and refer to the weekly cleaning list for additional duties when customer traffic is slow.
  • Baking and Preparation: Bake cookies as inventory levels necessitate, ensure consistent quality of products through proper oven temperature, and document all products baked thoroughly and accurately.
Requirements
  • Communication Skills: Ability to develop and maintain productive and positive relationships with vendors, customers, and other employees.
  • Organizational Skills: Strong organizational skills for the performance of a variety of complex administrative duties, ability to prioritize tasks, and accuracy and attention to detail.
  • Physical Demands: Regularly required to talk and hear, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing, frequently lifts and/or moves items weighing up to 50 lbs.
About the Company

All American Sweets Inc is a leading provider of baked goods and desserts. We are committed to delivering exceptional customer service and quality products in a clean and safe environment.


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