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HR Operations Specialist

2 months ago


San Francisco, United States Cascade Management Full time

About Cascade Management:

Compensation:
$

Work Schedule:
Monday-Friday (8am-5pm)

Hours: 40

Location:
Tigard, OR

Office Type:
Corporate Office

Employee Benefits:
Medical, Dental, Vision, Prescription, Paid Time Off, 11 Paid Holidays, Short- & Long-Term Disability, Life Insurance, Employee Assistance Program, Accident/Cancer Plan, Medical and Dependent Care Flex Benefit.

Compensation typically falls between the minimum and midpoint of the salary range, depending on experience and any applicable adjustments.

Cascade Management, Inc. has been delivering property and asset management services since 1974. We have consistently managed the majority of properties from our original portfolio, which has expanded significantly over the years. Our commitment to our properties, owners, and employees remains a core aspect of our values.


Our Service Model is the cornerstone of our operations and is expected to be upheld daily. This model embodies the essential behaviors and actions that ensure every stakeholder interaction is positive.

As a vital member of the Cascade team, all personnel are expected to embody our Service Model, which emphasizes being Friendly, Helpful, Knowledgeable, Respectful, and Responsive.


Key Responsibilities:


The Human Resources Generalist is responsible for performing a variety of human resources-related functions at a professional level, which may include areas such as employee relations, training, recruitment, affirmative action, benefits administration, and payroll management.

This role involves managing the complete payroll cycle and addressing general employee inquiries related to payroll, benefits, pay stubs, and withholdings.

We seek an individual who is highly perceptive and capable of engaging with individuals at all levels within the organization. The generalist must be attuned to corporate needs, employee morale, and business objectives.

Our service model serves as the foundation of our daily operations. It represents the key behaviors and actions that ensure a positive customer interaction every time. As an integral part of the Cascade team, all members are expected to adhere to our service model of being friendly, helpful, knowledgeable, respectful, and responsive.

Essential Duties:

  • Audit and process employee timecards for bi-weekly payroll.


Ensure all New Hire documentation is accurately entered into the payroll system prior to timecard collection and payroll processing.


  • Communicate with the payroll processing company regarding any payroll-related software or entry issues and ensure resolution.
  • Respond to various State and Federal agencies regarding child support orders, tax liens, tax reports, employment verifications, and garnishments promptly.
  • Set up new benefit deductions for employees in the appropriate pay period.
  • Generate accurate billing statements and collaborate with the accounting department for necessary corrections.
  • Distribute, address inquiries, and approve benefits for eligible staff monthly, while tracking all measured employees per the Affordable Care Act guidelines.
  • Create, maintain, and verify various reports for the department on a daily, weekly, monthly, quarterly, and annual basis.
  • Reconcile employee benefits insurance billings.
  • Assist with annual open enrollment meetings for employee benefits.
  • Provide support across the department, including backup for all team members and developing processes for efficiency.
  • Administer various human resource plans and procedures for all personnel; assist in developing and implementing personnel policies and procedures; prepare and maintain the employee handbook.
  • Participate in setting department goals, objectives, and systems alongside the HR Manager.
  • Distribute and monitor the performance evaluation program, ensuring timeliness and recommending changes as necessary.
  • Assist in evaluating reports, decisions, and results of the department in relation to established goals, recommending new approaches, policies, and procedures to enhance efficiency.
  • Ensure compliance with federal, state, and local employment and benefit laws and regulations.
  • Guide managers in executing employee disciplinary actions with support from the HR Manager.
  • Process all Unemployment Notices of Entitlement and potential charges efficiently and attend unemployment hearings as necessary.
  • Assist with recruitment tasks as needed, including reviewing applications and conducting interviews.
  • Act as an employee relations specialist.
  • Monitor employee eligibility for benefit plans, review benefits with employees, and manage annual open enrollment communications and processes.
  • Maintain and coordinate employee recognition programs.
  • Serve as the HR representative in ongoing employee communications.
  • Provide customer service by addressing employee requests and inquiries.
  • Conduct audits of various payroll, benefits, or other HR programs and recommend corrective actions.
  • Responsible for government reporting to various agencies.
  • Assist with employee onboarding and termination processes.
  • Support organizational training and development initiatives.
  • Maintain Human Resource Information System (HRIS) records and compile reports as needed.
  • Assist the HR Manager with various research and special projects.
  • Regular attendance and adherence to schedule are essential.
  • Perform other related duties as assigned.

Qualifications:
To be successful in this role, an individual must meet the essential duties satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience:


Associate's degree (A.A.) in Accounting or Business or equivalent payroll certification from a two-year college or technical school; or two to three years of related experience and/or training; or an equivalent combination of education and 1-3 years of experience.

Familiarity with multiple Human Resource disciplines and knowledge of federal and state employment and benefits laws are essential.

Certificates, Licenses, and Registrations:
A valid Driver's License and insurance are required.

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills:
Ability to perform basic arithmetic operations and interpret data effectively.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to address problems involving several concrete variables in standardized situations. Excellent analytical skills and attention to detail are required.

Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.