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Shift Leader
2 months ago
- Support the store management team in achieving daily operations goals and objectives.
- Assist in selecting, training, and coaching high-performing employees to achieve key results in People, Customer, Sales, and Profit.
- Partner with the management team to execute the Performance Management process consistently.
- Drive a customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.
- Coach and recognize employees for excellence in core operational procedures.
- Partner with the management team to ensure restaurant-level plan and marketing initiatives are in place and being implemented.
- Execute cash, security, inventory, labor, and food control procedures during shifts and take appropriate actions to identify and close gaps.
- Must be at least 18 years of age.
- ServSafe certification a plus.
- High School Diploma or GED preferred with one or more years of restaurant management experience.
- Proficient level knowledge of Microsoft Office software applications.
- Ability to work a flexible schedule, including days, nights, overnight, and weekends.
- May be required to travel to other locations as business dictates.
- Customer-focused with a strong ability to recognize and meet customer needs.
- Initiative to take action without being asked and achieve goals beyond job requirements.
- Action-oriented with high levels of activity and productivity.
- Team player with a strong ability to encourage cooperation and promote a respectful work environment.
The Shift Leader plays a critical role in supporting the store management team in achieving daily operations goals and objectives. This role requires a strong customer focus, initiative, and ability to work effectively in a team environment.
", "Company Overview": "About Krystal RestaurantKrystal Restaurant is a leading fast-food chain committed to delivering high-quality food and exceptional customer service. We are seeking a motivated and experienced Shift Leader to join our team.
", "Contact Information": "Please note that we do not accept applications via email or phone. To apply, please visit our website and submit your application.
", "Disclaimer": "The above duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
", "Language": "en"}