Pharmacy Service Representative

2 weeks ago


Somerset New Jersey, United States PharmScript, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Pharmacy Service Representative to join our team at PharmScript, LLC. In this role, you will be responsible for providing exceptional customer service to nursing facilities, processing and coordinating medication orders, and troubleshooting any issues that may arise.

Key Responsibilities
  • Triage incoming phone calls from nursing facilities to process and coordinate medication orders
  • Process verbal requests for medication and provide status or confirmation of medication delivery
  • Provide clear and concise information to customers regarding medication orders and delivery status
  • Troubleshoot any issues related to medication orders or delivery
  • Coordinate incoming medication orders via fax and electronic interface
Requirements
  • High school diploma or equivalent required
  • Registered pharmacy technician in the applicable state
  • Previous customer service experience preferred
  • 1 year or more of experience in long-term care, retail pharmacy, or hospital pharmacy preferred
  • Knowledge of brand name and generic medications
  • Moderate to advanced computer skills required
  • Ability to work independently in a team environment
Benefits
  • Competitive hourly rate: $18.00 - $19.00 per hour
  • Robust benefits package, including health and wellness benefits, paid time off, and retirement planning
  • Opportunities for professional growth and development


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