Tax Consultant

3 weeks ago

Oneida, Tennessee, United States H&R Block Full time
About H&R Block

H&R Block is a company that believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

Job Overview

We are seeking a seasoned Tax Professional to work remotely as part of our team. As a Tax Professional, you will serve clients with diverse tax needs and have the support of an expert team dedicated to providing you with advanced tax training.

  • Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat)
  • Generate business growth, increase client retention, and offer additional products and services
  • Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
Key Responsibilities
  • Experience completing individual tax returns
  • Experience working in a fast-paced environment
  • Access to high-speed, reliable internet
  • Experience and skilled in technology (specifically MS Teams and Outlook)
  • Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email, and chat
  • Experience utilizing effective customer service techniques
  • Analytical and problem-solving skills
  • Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
  • High school diploma / equivalent or higher
  • Must complete continuing education requirement and meet all other IRS and applicable state requirements
  • Availability to work a minimum of 20 hours a week during peak tax season
Compensation

The estimated annual salary for this role is $65,000 - $75,000, depending on experience and qualifications.

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