Restaurant Service Associate

2 months ago


Lebanon, Pennsylvania, United States Steak 'n Shake Full time

Job Summary:

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Steak 'n Shake. As a Service Team Member, you will be responsible for delivering exceptional guest experiences and ensuring that our high standards of service, quality, and cleanliness are met.

Key Responsibilities:

  • Provide prompt and courteous service to guests, ensuring that their needs are met and exceeded.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Prepare and serve food and beverages to guests, maintaining a clean and safe environment.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work effectively as part of a team to achieve sales and customer satisfaction goals.
  • Communicate effectively with guests, colleagues, and management to resolve issues and provide feedback.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • Must be 16 years of age or older.
  • Able to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 20-30 pounds occasionally.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and in a fast-paced environment.

What We Offer:

Competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment.



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