Client Experience Specialist

2 weeks ago


Searcy, Arkansas, United States Brian Maddox - State Farm Agent Full time
About Us
Brian Maddox - State Farm Agent is a reputable insurance agency that has been serving the community for years. We pride ourselves on providing exceptional customer service and building long-lasting relationships with our clients. Our team is committed to helping people achieve their goals and overcome challenges. If you share our passion for delivering outstanding client experiences, we invite you to join our team as a Customer Service Representative.

We offer a competitive hourly pay, plus commission and bonus opportunities. Our benefits package includes paid time off, including vacation and personal/sick days. You will also have the opportunity to develop valuable career-building experience and advance your career in a supportive and collaborative environment.

Your Role
You will play a critical role in establishing strong relationships with clients, providing prompt and accurate service, and educating customers about insurance options. Your responsibilities will include resolving customer inquiries, coordinating with other team members, and anticipating the needs of our clients. Your attention to detail, problem-solving skills, and ability to work effectively in a team environment will make you an ideal fit for this role.

What You'll Need:
• Excellent communication and interpersonal skills
• Strong customer service orientation and ability to resolve customer inquiries
• Ability to work effectively in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Ability to work collaboratively with other team members

Salary Estimate:
$40,000 - $60,000 per year, depending on experience

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