Retail Cashier Associate

6 days ago


Thomasville, North Carolina, United States Food Lion Full time

Job Summary: We are seeking a highly motivated and customer-focused Retail Cashier Associate to join our team at Food Lion. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Responsibilities:

  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual
  • Maximize sales through excellent customer service
  • Operate a cash register, scan customers' orders, and handle payment transactions per standard practice
  • Handle cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers per procedures
  • Refund and error corrections per procedures
  • Maintain alertness and call for assistance when needed to service customers per service standards
  • Check prices quickly and accurately
  • Be courteous and helpful to other associates
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, have a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Adhere to all company guidelines, policies, and standard practices
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Notify QA of any cleaning issues or maintenance required on front end
  • Successfully complete computer-based training (CBT) and training aid courses
  • Perform all other duties as assigned

Estimated Salary: $27,500 - $37,000 per year

Requirements:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations


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