Clinical Service Representative II
2 weeks ago
We are seeking a highly motivated and detail-oriented Clinical Service Representative II to join our team at Washington University in St. Louis. As a key member of our clinical office support team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Greet and register patients, ensuring accurate and timely completion of forms and documentation.
- Schedule appointments, verify insurance benefits and referrals, and collect co-payments.
- Provide HIPAA forms, arbitration forms, and consent-to-treat forms to patients.
- Collect and reconcile receipts and payments, ensuring accuracy and completeness.
- Review and update patient schedules as needed.
- Call patients to confirm appointment times, obtain insurance information, and collect referral forms.
- Prepare and distribute fee tickets, reviewing them for completeness and accuracy.
- Schedule return patient appointments and patient testing, validating patient parking.
- Assist patients with insurance questions and billing processes.
- Support staff with sending reminder cards and other scheduling duties.
This role is based in a normal office environment with occasional exposure to blood-borne pathogens. Protective devices are required. The physical effort involves typically sitting at a desk or table, standing or walking, bending, crouching, and stooping. Occasional lifting of 25 pounds or less is required.
Requirements- High school diploma or equivalent high school certification.
- Basic Life Support certification from the American Heart Association, American Red Cross, or CPR St Louis.
- 2 years of experience in a medical office setting.
- Communication, computer literacy, insurance, interpersonal relationships, and medical terminology skills.
Washington University in St. Louis offers a competitive benefits package, including up to 22 days of vacation, 10 recognized holidays, and sick time. We also provide competitive health insurance packages, a defined contribution (403(b)) Retirement Savings Plan, and a Metro transit U-Pass for eligible employees. Additionally, we offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
Equal Employment OpportunityWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups.
-
Patient Billing/Services Representative II
3 weeks ago
Creve Coeur, Missouri, United States Washington University in St. Louis Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Billing/Services Representative II to join our team at Washington University in St. Louis. As a key member of our healthcare team, you will be responsible for obtaining insurance information, referral forms, and counseling patients on financial assistance. Your excellent communication and...
-
Clinical Office Support Specialist
1 day ago
Creve Coeur, Missouri, United States Washington University in St. Louis Full timeJob SummaryWashington University in St. Louis is seeking a highly motivated Clinical Service Representative II to provide clinical office support in a fast-paced medical office setting. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.Key ResponsibilitiesGreet...
-
Customer Service Representative
2 weeks ago
Creve Coeur, Missouri, United States Waterway Carwash Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Creve Coeur location.Job Summary:The Customer Service Representative will provide exceptional service to our customers, ensuring that all their needs are met during their visit. This includes...
-
Financial Services Representative
2 weeks ago
Creve Coeur, Missouri, United States Enterprise Bank and Trust Full timeJob Title: Financial Services RepresentativeEnterprise Bank & Trust is seeking a highly skilled Financial Services Representative to join our team. As a key member of our customer service team, you will be responsible for creating a welcoming environment and providing exceptional service to our customers.Key Responsibilities:Originate new accounts for...
-
Financial Services Representative
3 weeks ago
Creve Coeur, Missouri, United States Enterprise Bank and Trust Full timeJob Title: Financial Services RepresentativeEnterprise Bank & Trust is seeking a highly skilled Financial Services Representative to join our team. As a key member of our customer service team, you will be responsible for creating a welcoming environment and providing exceptional service to our customers.Key Responsibilities:Originate new accounts for...
-
Customer Service Representative
2 weeks ago
Creve Coeur, Missouri, United States Waterway Carwash Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Creve Coeur location.Key Responsibilities:Provide exceptional customer service to ensure a positive experience for our customers.Sell car wash services, memberships, and additional purchase options to...
-
Customer Service Representative
3 weeks ago
Creve Coeur, Missouri, United States Waterway Carwash Full timeCustomer Service RepresentativeWaterway Carwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
Creve Coeur, Missouri, United States Apex Systems Full timeJob Title: Customer Service RepresentativeApex Systems is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Revenue Cycle Management Process, you will play a vital role in ensuring the accurate and timely management and payment of medical bill submissions.Key Responsibilities:Manage a book of billed case...
-
Clinical Services Director
3 weeks ago
Creve Coeur, Missouri, United States Three Oaks Hospice Full timeDirector of Clinical ServicesAt Three Oaks Hospice, we are committed to delivering exceptional hospice care and palliative services. We are seeking a dedicated and compassionate Director of Clinical Services to lead our team of healthcare professionals.Why Work for Us?We offer a supportive and collaborative work environment, with a focus on patient-centered...
-
Patient Service Representative
1 week ago
Creve Coeur, Missouri, United States Mercy Full timeOverviewThe Patient Service Representative is the first point of contact for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.Key ResponsibilitiesManage front desk operations and workflows to ensure a positive patient experienceCommunicate effectively with patients, healthcare professionals,...
-
Financial Services Representative
3 weeks ago
Creve Coeur, Missouri, United States Enterprise Bank and Trust Full timeJob Title:Financial Services RepresentativeJob Summary:The Financial Services Representative serves as the bank's front-line customer service associate, responsible for creating a welcoming environment and good impression for our customers. Key job functions include account and service origination, handling teller transactions, and responding to customer...
-
Customer Service Representative
1 day ago
Creve Coeur, Missouri, United States Enterprise Bank and Trust Full timeJob SummaryThe Customer Service Representative - Financial Services position is responsible for delivering exceptional customer service and support for various banking transactions. Key responsibilities include handling financial inquiries, opening new accounts, and assisting with loan applications.Key ResponsibilitiesAssist customers with opening new...
-
Customer Service Representative
1 month ago
Creve Coeur, Missouri, United States Heather Berry Farmers Insurance Full timeJob SummaryWe are seeking a motivated and dynamic individual to join our team as a Part-Time Customer Service Representative at Heather Berry Farmers Insurance. As a key member of our team, you will be responsible for delivering excellent customer service and building rapport with our clients.Key ResponsibilitiesProcess customer policy change requests in a...
-
Customer Service Representative
13 hours ago
Creve Coeur, Missouri, United States Enterprise Bank and Trust Full timeJob Summary:The Customer Service Representative - Financial Services role at Enterprise Bank and Trust is a dynamic opportunity to provide exceptional customer service and support for various banking transactions. Key responsibilities include handling financial inquiries, opening new accounts, and assisting with loan applications.Key Responsibilities:Assist...
-
Financial Services Representative
1 month ago
Creve Coeur, Missouri, United States Enterprise Bank and Trust Full timeJob SummaryThe Financial Services Representative serves as the bank's front-line customer service associate, responsible for creating a welcoming environment and good impression for our customers.Key ResponsibilitiesServes customers in opening new accounts for commercial and consumer clients.Have knowledge of bank products in order to make recommendations on...
-
Clinical Assistant
3 weeks ago
Creve Coeur, Missouri, United States Axes Physical Therapy Full timeAxes Physical Therapy: A Leader in Patient-Centered CareWe are committed to delivering exceptional patient experiences and providing a supportive environment for our employees. As a Clinical Technician (Aide), you will play a vital role in maintaining our clinic's appearance and upkeep, while also contributing to the improvement of patient/client experiences...
-
Clinical Nurse Specialist
4 weeks ago
Creve Coeur, Missouri, United States Mercy Full timeTransforming Healthcare with Compassion and ExcellenceAt Mercy, we're dedicated to delivering exceptional patient care and advancing the field of healthcare. As a Clinic Registered Nurse, you'll play a vital role in our mission to bring healing and hope to our communities.About the RoleWe're seeking a skilled and compassionate Registered Nurse to join our...
-
Clinical Nurse Specialist
4 weeks ago
Creve Coeur, Missouri, United States Mercy Full timeTransforming Healthcare with Compassion and ExcellenceAt Mercy, we're dedicated to delivering exceptional patient care and advancing the healing ministry through innovative practices and technologies. As a Clinic Registered Nurse, you'll play a vital role in our mission to provide compassionate care and exceptional service.Key Responsibilities:Utilize the...
-
Clinical Nurse Specialist
2 weeks ago
Creve Coeur, Missouri, United States Mercy Full timeJob SummaryWe are seeking a skilled Clinical Registered Nurse to join our team at Mercy. As a key member of our healthcare team, you will provide high-quality patient care and work collaboratively with other departments to ensure the best possible outcomes.ResponsibilitiesUtilize the nursing process to provide patient care under the supervision of licensed...
-
Clinical Research Nurse Specialist
8 hours ago
Creve Coeur, Missouri, United States Mercy Full timeJob Title: Clinical Research NurseWe're a healthcare organization dedicated to delivering compassionate care and exceptional service. Our mission is to bring healing to our communities through innovative and patient-centered care.About the Role:The Clinical Research Nurse is a key member of our research team, responsible for coordinating clinical trials in...