Clinical Office Support Specialist

1 day ago


Creve Coeur, Missouri, United States Washington University in St. Louis Full time
Job Summary

Washington University in St. Louis is seeking a highly motivated Clinical Service Representative II to provide clinical office support in a fast-paced medical office setting. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Key Responsibilities
  • Greet patients, register them, and verify their insurance and demographic information.
  • Schedule appointments, collect co-payments, and reconcile receipts and payments.
  • Prepare and distribute fee tickets, review them for completeness, and reconcile them with the daily schedule.
  • Assist patients with insurance questions and provide information on the billing process.
  • Perform other related duties as assigned.
Working Conditions

The Clinical Service Representative II will work in a normal office environment with occasional exposure to blood-borne pathogens. The position requires the use of protective devices and the ability to stand, walk, and bend for extended periods.

Requirements
  • High school diploma or equivalent required.
  • Basic Life Support certification from the American Heart Association, American Red Cross, or CPR St. Louis.
  • At least 2 years of experience in a medical office setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
Preferred Qualifications
  • Communication, computer literacy, insurance, interpersonal relationships, and medical terminology skills.
Benefits

Washington University offers a competitive salary range of $25.40 per hour, as well as a comprehensive benefits package, including health insurance, retirement savings plan, and tuition assistance.



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