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Assistant Restaurant Manager

2 months ago

Cornelius, North Carolina, United States Andy's Frozen Custard Full time

Job Summary:

As an Assistant Manager at Andy's Frozen Custard, you will play a key role in driving the success of our stores by leading operations, staffing, customer satisfaction, product quality, financial performance, and team development. Your primary responsibility will be to ensure the smooth flow of operations, while maintaining a customer-centric attitude and delivering legendary customer service.

Key Responsibilities:

  • Lead the store's operations, including staffing, customer satisfaction, product quality, financial performance, and team development.
  • Display a customer-centric attitude by training and holding associates accountable for delivering exceptional customer service.
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them.
  • Plan, identify, communicate, and delegate responsibilities and practices to store associates to ensure efficient operations.

Requirements:

To be successful in this role, you will need to possess excellent leadership and communication skills, with the ability to motivate and inspire a team to achieve exceptional results. You will also need to be customer-focused, with a strong commitment to delivering legendary customer service.