Customer Service Representative

4 weeks ago


Shelbyville, Indiana, United States State Farm Insurance Full time

Customer Service Representative at State Farm Insurance

As a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. You will process policy changes and updates in the system, handle incoming calls and emails from customers regarding policy inquiries and claims, and collaborate with team members to resolve customer issues and ensure customer satisfaction.

Key Responsibilities:

  • Assist customers with their insurance needs
  • Process policy changes and updates
  • Handle incoming calls and emails
  • Collaborate with team members
  • Maintain customer records
  • Provide exceptional customer service

Requirements:

  • Stay up-to-date with insurance products and industry trends
  • Follow company policies and procedures
  • Meet or exceed performance goals and targets

About State Farm Insurance:

State Farm Insurance is a leading provider of insurance services. We are committed to providing our customers with exceptional service and support.



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