Customer Service Representative

6 days ago


Bangor, Maine, United States Bar Harbor Bank & Trust Full time

Job Summary

Bar Harbor Bank & Trust is seeking a full-time Customer Service Specialist to join our call center team. As a key member of our team, you will provide professional and confidential customer service by answering incoming calls with courtesy and efficiency while accurately processing a wide variety of banking transactions and providing appropriate product recommendations to bank customers.

Responsibilities

  • Provide exceptional customer service through phone calls, ensuring a positive experience for our customers.
  • Process banking transactions accurately and efficiently, including deposits, withdrawals, and transfers.
  • Offer product recommendations to customers based on their banking needs and preferences.
  • Work collaboratively with our team to resolve customer issues and concerns.
  • Stay up-to-date on banking products and services to provide informed recommendations to customers.

Requirements

  • Working knowledge of Windows and Microsoft Office.
  • Excellent customer service skills, with the ability to multitask and work in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive customer information.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer

  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Equal Opportunity Employer

Bar Harbor Bank & Trust is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.



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