High-End Retail Sales Specialist

5 days ago


New York, New York, United States Longchamp USA Inc Full time

**About Longchamp USA Inc.**

Based in Paris, Longchamp is an independent family business with an international reputation. Our team contributes to the creation and distribution of fashion and leather goods that are both fair and beautiful, showcasing superior craftsmanship.

With a presence in over 25 countries and employing 3,500 individuals, we're now looking for innovative, passionate, and committed talent to continue our development in France and abroad in a demanding and caring working environment.

**Job Description:**

We're seeking a skilled High-End Retail Sales Specialist to join our team at the Longchamp Boutique located on Spring Street in SoHo. This is an hourly base + bonus position.

Our Retail Sales Specialists don't just greet and service our customers, they create an experience and generate and drive sales through a book of business they manage and develop.

**Responsibilities:**

  • Generate and maximize sales through effective client persuasion
  • Maintain extensive knowledge of products and merchandise care
  • Stay updated on new items, customer service guidelines, and store policies
  • Develop and manage client books to foster long-term relationships
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention
  • Gift wrap and bag items for customers
  • Assist with mailings, answer phones, and process phone orders
  • Contribute to floor moves, merchandising, and display efforts
  • Support processing and replenishing of merchandise
  • Tag merchandise as needed, not limited to sales periods
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping

**Requirements:**

An estimated annual salary range for this role is approximately $$$60,000 - $$$$80,000 based on location and experience. The ideal candidate must be able to fulfill all the physical requirements of this job.



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