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Assistant Manager

2 months ago

Elmhurst, New York, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure goals are met.
  • Lead by Example: Demonstrate a strong work ethic and lead by example to inspire and motivate your team.
  • Manage Inventory and Ordering: Ensure that inventory levels are maintained and ordering is done in a timely and efficient manner.
  • Manage Cash Handling and Labor Costs: Ensure that cash handling procedures are followed and labor costs are controlled to maximize profitability.

Requirements:

  • Previous Management Experience: A minimum of 2 years of experience in a management role, preferably in the food service industry.
  • Strong Leadership Skills: Proven ability to lead and motivate a team to achieve sales growth and customer satisfaction.
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively communicate with employees, customers, and management.
  • Basic Math Skills: Ability to perform basic math calculations to manage inventory and cash handling.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement within the company.
  • Fun and Dynamic Work Environment: A fun and dynamic work environment with a team of passionate and dedicated employees.