Senior Business Solutions Analyst

4 days ago


Raleigh, North Carolina, United States VAST Data Full time

VAST Data is a leading provider of enterprise software infrastructure for the AI era. As a Senior Business Solutions Analyst, you will play a key role in transforming data into actionable insights that drive strategic decisions and improve business outcomes.

Job Summary

This is an exciting opportunity to join our growing analytics team at VAST Data. You will work closely with business stakeholders to develop solutions that improve our reporting systems, data quality, and processes. With a focus on Customer Success analytics, the ideal candidate has a strong understanding of Customer Success (CS) related programs, organizational structures, tools, best practices, and strategies.

Responsibilities
  1. Data Extraction: Write and optimize SQL queries to extract and transform data, ensuring data integrity and accuracy for reporting and analysis purposes.
  2. Data Analysis: Collect, clean, and interpret data from various sources, especially Salesforce, to provide actionable insights that support business objectives.
  3. Reporting: Develop ad-hoc reports and analytics packages for regular business reviews. Builds and maintains reports in Salesforce and Tableau.
  4. Data Visualization: Develop and maintain thoughtful visualizations to represent data, trends, and performance metrics. Builds visualizations that tell a story.
  5. Insights: Delivers analytics that answer key business questions and actionable insights that create value and improve business outcomes.
  6. Data Management: Ensure the accuracy of data through regular audits and process improvement efforts. Works to improve the integrity of our data.
  7. Process & Policy: Works cross-functionally to streamline data processes. Troubleshoot issues and collaborates to improve data across systems.
  8. Support & Enablement: Act as a primary support resource for Customer Success teams for all help requests related to Salesforce data and analytics.
Requirements
  1. Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
  2. 5+ years in Customer Support, Business Analyst, or similar role with focus on analytics.
  3. Intermediate to Advanced experience with Tableau, Salesforce and Excel to design and produce business insights.
  4. Experience with data visualization best practices and design principles.
  5. Preferred: Proficiency in SQL and experience with data extraction and transformation.
  6. Preferred: Experience supporting a global customer-focused team.
  7. Preferred: Enterprise software or high-tech industry experience is a plus.

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits and a 20% travel allowance. If you are a detail-oriented and analytical professional with excellent communication skills, please apply today.



  • Raleigh, North Carolina, United States Novalink Solutions LLC Full time

    Job DescriptionNovalink Solutions LLC is seeking a highly skilled Senior Business Process Analyst to join our team. This is a 12-month engagement for the Engineering Application Services Department as an ECM Solution Designer.About the RoleThe successful candidate will be responsible for designing web application solutions in support of Novalink Solutions...


  • Raleigh, North Carolina, United States Gannett Fleming Full time

    We are seeking a Business Solutions Analyst to join our team at GeoDecisions, a division of Gannett Fleming. As a Business Solutions Analyst, you will work closely with our clients to understand their business needs and develop innovative solutions to meet those needs.Key Responsibilities:Work with clients to gather requirements and develop...


  • Raleigh, North Carolina, United States Sevita Full time

    Senior Business Systems Analyst Sevita is a leading provider of home and community-based specialized health care. As a Senior Business Systems Analyst, you will be responsible for analyzing business requirements, designing, and developing quality technical solutions to support our business operations.Responsibilities:Work with business team members to...


  • Raleigh, North Carolina, United States LIGHTING STAFFING AGENCY Full time

    Job DescriptionWe are seeking a Senior Syteline Business Systems Analyst to join our team at Lighting Staffing Agency. As a key member of our consulting team, you will be responsible for providing expertise in implementing and optimizing Syteline solutions for our clients.About the RoleThe ideal candidate will have extensive experience with Syteline 8 or 9...


  • Raleigh, North Carolina, United States InterSources Full time

    Business Analysis Role HighlightsJoin InterSources Inc. as a seasoned Senior Business Analyst, where you will lead business analysis work for 6+ months contract. A Certified Public Accountant with domain experience in mortgage or banking or finance domain is a plus.Key Responsibilities:Independently work with client's cross-functional team for business...

  • Senior Data Analyst

    7 days ago


    Raleigh, North Carolina, United States Serigor Inc Full time

    Job Title: Senior Data AnalystJob Summary:We are seeking a highly skilled Senior Data Analyst to join our team at Serigor Inc. As a Senior Data Analyst, you will be responsible for developing and maintaining complex data models, creating interactive dashboards, and providing data-driven insights to support business decisions.Key Responsibilities:Develop and...


  • Raleigh, North Carolina, United States Focused HR Solutions Full time

    Focused HR Solutions is seeking a highly skilled Senior Data Analyst/Architect to lead data analysis projects across the enterprise. This role requires strong technical expertise in data analysis, database management, and data modeling.About the RoleAs a Senior Data Analyst/Architect, you will provide leadership on data analysis projects, ensuring timely...


  • Raleigh, North Carolina, United States Novalink Solutions LLC Full time

    Job OverviewNovalink Solutions LLC is seeking a highly skilled Senior Enterprise Content Management Solutions Specialist to join our team. As a key member of our Engineering Application Services Department, you will be responsible for designing and implementing SharePoint and web-based solutions that enhance critical Preconstruction processes within NCDOT's...


  • Raleigh, North Carolina, United States Diverse Lynx Full time

    Business Analyst PositionAt Diverse Lynx, we are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a crucial role in driving business growth and success by analyzing business needs and developing solutions to meet those needs. You will work closely with cross-functional teams to understand business requirements and...


  • Raleigh, North Carolina, United States Experis Full time

    Experis is committed to collaborating with and advocating for IT talent across all industries. We work with Business Systems Analysts in the Financial Services sector to support them in achieving their career goals.We're seeking a highly skilled Business Solutions Expert to join our team. This role involves gathering, documenting, and refining business...


  • Raleigh, North Carolina, United States Diversified Services Network, Inc. Full time

    Job Title: IT Business Process AnalystEstimated Salary: $70,000 - $90,000 per yearAbout the Role:We are seeking an experienced IT Business Process Analyst to join our team at Diversified Services Network, Inc. in North Carolina. This is a remote position that requires strong analytical and problem-solving skills.Key Responsibilities:Design and implement...


  • Raleigh, North Carolina, United States Novalink Solutions LLC Full time

    We are seeking an experienced Technical Solutions Designer to join our team at Novalink Solutions LLC.As a Technical Solutions Designer, you will be responsible for designing web application solutions in support of our clients' business processes that are valuable to the transportation lifecycle. This includes defining and prioritizing SharePoint and...


  • Raleigh, North Carolina, United States Diversified Services Network, Inc. Full time

    About the RoleDiversified Services Network, Inc. is seeking a highly skilled Sharepoint Solutions Developer/Analyst to join our team in North Carolina.This is a remote position that involves designing web application solutions in support of business processes valuable to the transportation lifecycle.Job ResponsibilitiesDesign SharePoint and web-based...


  • Raleigh, North Carolina, United States First Citizens Bank Full time

    Job OverviewWe are seeking a highly skilled Technical Systems Analyst Lead to join our team at First Citizens Bank. This is a hybrid role that requires working both in and out of the office, with a focus on leading system analysis efforts, delivering strategic insights, and acting as a technical expert for business systems.This position performs at the...


  • Raleigh, North Carolina, United States Novalink Solutions Full time

    Job Summary">We are seeking a highly skilled AWP Technical Solutions Expert to join our team at Novalink Solutions. This role will involve working with business analysts and other technical staff to deliver required functionality for AWP Preconstruction and CRL modules to the NCDOT business customers using Agile best practices and methodologies.">About...


  • Raleigh, North Carolina, United States Optimal Solutions Full time

    About Optimal Solutions\We are a fast-growing industry leader in the beverage delivery market, dedicated to providing unparalleled services to our clients. With a focus on innovation and customer satisfaction, we strive to create a culture of leadership that fosters growth and development.\Job Overview\This role involves working as part of a dynamic team to...

  • IT Solutions Expert

    5 days ago


    Raleigh, North Carolina, United States Alrek Business Solutions Full time

    Job OverviewWe are seeking a skilled IT Solutions Expert to join our team at Alrek Business Solutions on a long-term contract basis.Salary Range: $80,000 - $120,000 per annum, depending on experience.Job DescriptionThis role will serve as a key service owner for JAMF, Microsoft 365, and Citrix XenMobile at our Raleigh, NC office. The ideal candidate will be...


  • Raleigh, North Carolina, United States Centric Business Systems Full time

    About Centric Business SystemsCentric Business Systems is a leading provider of business technology solutions. Our team of experts helps businesses succeed by providing innovative and effective solutions.


  • Raleigh, North Carolina, United States Experis Full time

    About the RoleWe are seeking an experienced Digital Solutions Architect to join our team at Experis. In this role, you will be responsible for designing and implementing robust, scalable, and secure Adobe Experience Manager (AEM) solutions.Key ResponsibilitiesDesign and implement AEM solutions, including content management, digital asset management, and...


  • Raleigh, North Carolina, United States Truist Full time

    About the RoleThis is a Senior Solution Architect position within the Treasury Solutions team at Truist. The successful candidate will be responsible for guiding the development and implementation of robust solution architectures, ensuring effective collaboration with stakeholders, and providing architectural expertise and strategic guidance.Key...