Pharmacy Customer Service Representative

2 weeks ago


Arlington, Virginia, United States Walgreens Full time
Job Description:

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assist pharmacists in scheduling and maintaining work flow, and report prescription errors to the pharmacist on duty.
  • Maintain a clean and organized store environment, including counters and shelves, and restock merchandise as needed.
  • Assist with inventory management activities, such as ordering, unpacking, and storing shipment of pharmaceuticals.
  • Provide support to the pharmacy team, including answering phone calls and processing manual claims for third-party program prescription services.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills and computer skills.
What We Offer:

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the pharmacy team. We offer competitive pay, opportunities for advancement, and a comprehensive benefits package.



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