Grounds Maintenance Team Lead

7 days ago


Antioch, Illinois, United States WeedMan - Gurnee, Il Full time

WeedMan - Gurnee, Il is seeking a highly skilled Grounds Maintenance Team Lead to oversee and manage all lawn care operations. This role involves planning, organizing, and coordinating the day-to-day activities of our lawn care teams to ensure efficient and high-quality service delivery.

About the Job

As a Grounds Maintenance Team Lead, you will supervise staff, manage schedules, maintain equipment, and ensure customer satisfaction.

Key Responsibilities:
  1. Team Management:
    • Supervise, train, and mentor lawn care technicians and crew members.
    • Assign tasks and responsibilities to team members based on skills and workload.
    • Conduct performance evaluations and provide feedback for continuous improvement.
  2. Operations Oversight:
    • Plan and schedule lawn care services, including fertilizing, weed control, and pest management.
    • Ensure all operations comply with safety regulations and company standards.
    • Monitor inventory levels and order supplies as needed.
    • Develop efficient routes for service delivery to optimize productivity.
  3. Customer Relations:
    • Respond to customer inquiries, resolve complaints, and address service-related issues promptly.
    • Build and maintain strong relationships with clients to ensure satisfaction and retention.
    • Identify opportunities for upselling services to existing customers.
  4. Quality Assurance:
    • Implement quality control measures to maintain high standards of service.
    • Conduct regular inspections of work sites to ensure workmanship meets company guidelines.
    • Address any quality issues or deficiencies promptly and implement corrective actions.
  5. Equipment Maintenance:
    • Coordinate maintenance and repair of lawn care equipment.
    • Ensure all equipment is in good working condition and properly serviced.
    • Evaluate new equipment and tools to improve operational efficiency.
  6. Reporting and Administration:
    • Prepare operational reports, including productivity metrics, expenses, and revenue.
    • Monitor budgetary targets and control costs to maximize profitability.
    • Assist in developing and implementing operational policies and procedures.

About You:

  • You are able to work flexible hours, including weekends or evenings during peak seasons.
  • You possess physical ability to work outdoors in various weather conditions and lift heavy equipment.
  • You are dedicated to providing exceptional customer service and maintaining high professional standards.

Benefits:

  • Industry and Company Training
  • A starting salary of $55,000
  • An incentivized bonus plan (earn up to an additional $15,000)
  • PTO (Paid Time Off)
  • Paid Holidays
  • Health Insurance
  • 401 K Investment Plan

Location:
WeedMan - Gurnee, Il



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