Business Systems Analyst

15 hours ago


Elgin, Illinois, United States Elgin Community College Full time
About Elgin Community College

Elgin Community College is a leading institution in higher education, serving over 9,000 students at various stages of their educational journeys. Our college prides itself on fostering a welcoming campus where every individual feels valued. As an employer, we strive to create a positive work environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team. The successful candidate will serve as the technical point person in the development, maintenance, and quality control of the Colleague Finance module and Student Accounts (AR) services. This role will involve assisting in the implementation of projects such as scheduling software, Accounting Seed/Financial Edge, and integrating modules and maintenance of currently supported applications.

Key Responsibilities
  1. Provide end-user support to the Business and Finance office, including departments such as Finance, Accounting, Purchasing, and Student Accounts.
  2. Escalate issues reported by user groups on a priority basis.
  3. Research and troubleshoot technical issues and escalate to the Director of Business and Finance Information Systems or other teams.
  4. Work collaboratively with other technical teams to resolve issues and communicate resolution to end-users.
  5. Assist end-users during the implementation of new products or software solutions.
Data Governance and Data Management
  1. Oversee data for accuracy within Finance & Accounting, Business Services, and Student Accounts systems.
  2. Liaise with the Director to ensure that data security access is appropriately assigned to staff working for supported teams.
  3. Assist in data mapping, data validation, and implementation tasks of new software modules.
  4. Run and distribute reports as requested or needed pertaining to user groups.
  5. Assist in designing, implementing, enhancing, and maintaining various systems.
Learning and Training
  1. Learn and train end-users on Colleague Finance, Accounts Receivable, and other systems.
  2. Maintain documentation of process and change management.
  3. Attend demos and training for newly procured systems that pertain to supported departments.
Requirements
  • Bachelor's degree in a related field or a minimum of three years of experience working with ERP systems, training, and delivering solutions.
  • Considerable skill in researching and performing level 1 and 2 troubleshooting.
  • Considerable skill to collect and analyze information and problem-solve.
  • Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
  • Considerable skills in verbal and written communication.

Elgin Community College is an equal opportunity employer and does not discriminate against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state, or local law.



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