Pediatric Care Navigator
4 weeks ago
Imagine Pediatrics is a pioneering medical group dedicated to reimagining pediatric healthcare. Our mission is to provide comprehensive care and support to children with complex medical conditions, empowering them to thrive at home and in their communities.
Job SummaryWe are seeking a highly skilled and compassionate Pediatric Care Navigator to join our Transitions of Care Team. As a key member of our interdisciplinary team, you will play a vital role in ensuring seamless transitions of care for our patients, providing personalized support and coordination to help them navigate the healthcare system.
Key Responsibilities- Collaborate with patients, families, and healthcare providers to develop and implement personalized care plans
- Coordinate with facility discharge planners to ensure smooth transitions of care
- Provide telephonic and in-person support to patients and families
- Liaise with hospital and other health systems to promote Imagine Pediatrics' programs and services
- Support patients with in-person and community needs related to care coordination and discharge support
- 3+ years of experience in a healthcare setting, preferably in patient-facing roles
- Ability to adapt to changes and self-structure
- Warm bedside manner and excellent communication skills
- Strong critical thinking skills and ability to manage multiple tech platforms
- Bilingual (Spanish) highly preferred
- Texas or National CHN certification (obtained within 6 months of hire date)
- CPR certified
- Competitive company benefits package and eligibility to participate in an employee equity purchase program
- Full medical, dental, and vision insurance
- Healthcare and Dependent Care FSA
- 401(k) with 4% match, vested 100% from day one
- 20 days PTO + 10 Company Holidays & 2 Floating Holidays
- Paid parental leave
- Pet Insurance
We are guided by our five core values: Children First, Earn Trust, Innovate Today, Embrace Humanity, and One Team, Diverse Perspectives. We believe that creating a world where every child with complex medical conditions gets the care and support they deserve requires a diverse team with diverse perspectives.
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