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Customer Service Representative

2 months ago

Washington, United States Renettawilson Full time
Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities:
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • As an Agent Team Member, you will receive competitive compensation, including hourly pay, health insurance, and growth potential for advancement within our agency.
Requirements:
  • Excellent interpersonal skills, with the ability to communicate effectively with clients and colleagues.
  • Excellent communication skills, including written, verbal, and listening skills.
  • Organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Self-motivated and detail-oriented, with a proactive approach to problem-solving.
  • Ability to work in a team environment and multi-task, with a strong commitment to customer service.
  • Property and Casualty license, with the ability to obtain licensure prior to starting.
  • Associate's degree or higher preferred.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.