Customer Experience Manager

8 hours ago


Washington, Pennsylvania, United States DICK'S Sporting Goods Full time

About the Role:
As a Retail Sales Lead at Dick's Sporting Goods, you will be responsible for leading the sales team, managing sales processes, and maintaining store appearance and presentation standards. This is an excellent opportunity to develop your leadership skills and contribute to the success of a dynamic and growing company.

Key Responsibilities:

  • Lead by example to deliver exceptional customer service
  • Manage sales processes and achieve sales goals
  • Maintain store appearance and presentation standards
  • Build strong relationships with customers and colleagues

Requirements:
* Prior retail sales experience (or customer-focused experience) preferred
* Ability to stand, bend, stoop, reach, push, pull, and lift up 15-35 lbs items repetitively (up to 25 times per hour)
* Ability to work extended periods of time (up to 4 hours) standing or walking
* Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform
* Ability to perform repetitive motions for short periods of time (up to 2 hours continuously)

Benefits:
* Competitive salary range ($45,000 - $60,000 per year)
* Opportunities for career growth and professional development
* Comprehensive benefits package including health insurance, retirement plan, and paid time off

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