Customer Service Ambassador

11 hours ago


Boynton Beach, Florida, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the best possible support.

Key Responsibilities
  • Customer Support: Provide timely and accurate information to customers regarding their insurance policies and claims.
  • Policy Administration: Process policy applications, renewals, and cancellations while maintaining accurate records.
  • Billing and Payment: Handle billing and payment inquiries, and resolve any issues efficiently.
  • Collaboration: Work closely with team members to ensure seamless communication and excellent customer satisfaction.

Requirements and Qualifications:

  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 1-2 years of customer service experience in an insurance or related industry.
  • Skills: Excellent communication and problem-solving skills, proficiency in Microsoft Office Suite, and ability to work in a fast-paced environment.

Benefits:

  • Competitive Salary: $45,000 - $60,000 per year (based on experience).
  • Comprehensive Benefits Package: Including medical, dental, and vision insurance, 401(k) plan, paid time off, and more.
  • Professional Development Opportunities: Regular training and development opportunities to enhance your skills and knowledge.


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