Customer Service Representative

2 days ago


Harker Heights, Texas, United States Sam's Club Full time
Responsibilities and Qualifications:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sam's Club. In this role, you will be responsible for providing exceptional customer service and maintaining a clean and safe shopping environment.

The hourly wage range for this position is $16.00 to $23.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. The total estimated annual salary for this position is approximately $33,280 to $47,760.

As a key member of our customer service team, you will be responsible for maintaining a positive first and last impression for members by ensuring a well-kept parking lot, clean restrooms, and clean floors. You will also ensure the safety of our facility by following all safety standards, procedures, and guidelines. This includes cleaning all areas of the facility, performing maintenance as necessary, responding to spills, operating floor scrubbers, and disposing of cardboard, plastic, and trash in accordance with our Environmental Sustainability Program.

To be successful in this role, you must be 18 years of age or older and have excellent communication skills. You will also need to maintain appropriate levels of Company-approved chemicals and supplies needed to ensure a safe and clean facility.

Beyond your daily responsibilities, you will have access to a comprehensive benefits package that includes health benefits, financial benefits, and paid time off. Our benefits include medical, vision, and dental coverage, 401(k), stock purchase, company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, and voting. We also offer short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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