Sales Associate

20 hours ago


Bowling Green, Kentucky, United States Belk Full time

About Belk

Belk is a leading American department store chain that has been serving customers for over 130 years. Our vision is to reimagine the department store and provide an exceptional shopping experience for our customers.

Job Summary

We are seeking a Sales Associate to join our team at Belk. As a Sales Associate, you will be responsible for providing excellent customer service to each customer, driving store sales and metrics, and executing customer-facing merchandising standards throughout the store.

Key Responsibilities

  • Provide proactive greeting and engaging customers warmly and with a smile.
  • Meet or exceed solicitation goal for Belk credit Rewards program.
  • Meet or exceed clientele goals, where applicable.
  • Understand Store Assortment (for assigned department), in addition to inventory available at other stores and online.
  • Meet or exceed personal sales per hour goals.
  • Increase units sold per transaction by recommending products to customers.
  • Identify and reduce shrinkage in area.
  • Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Maintain floor and stock areas consistent with store standards.
  • Follow procedures for all systems, including counts, markdowns, and inventory control.
  • Comply with policies and procedures in the associate handbook.
  • Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
  • Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Requirements

  • No education requirement.
  • Experience in retail preferred.
  • Excellent communication skills.
  • Ability to use and learn industry technology preferred.
  • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.
  • Hand manipulation to remove sensor tags.
  • Ability to push/pull pounds when moving stock carts.
  • Task demands vary in each department due to different types of merchandise. Stocking requirements can involve reaching above and below shoulder level and lifting 25-50 pound boxes.

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