Guest Services Coordinator

1 week ago


Florence, Colorado, United States Microtel Inn and Suites Full time
Job Description:

We are seeking an experienced Front Desk Clerk to join our team at Microtel Inn and Suites. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests. This includes greeting and registering guests, handling check-ins and check-outs, and responding to guest requests. You will also be responsible for maintaining accurate records and communicating effectively with the housekeeping department.

Responsibilities Include:
  • Greeting and registering guests in a friendly and efficient manner
  • Explaining room types and rates, and handling check-ins and check-outs
  • Responding to guest requests and resolving any issues promptly
  • Maintaining accurate records of room availability and guest accounts
  • Communicating effectively with the housekeeping department to ensure smooth operations

Requirements:
  • 2+ years of experience in a front desk or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Good attention to detail and organizational skills
  • Ability to multi-task and prioritize tasks effectively


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