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Assistant Store Manager

2 months ago

Redding, California, United States US Foods Full time
Job Summary

The Assistant Store Manager - Retail Operations is a key member of the store leadership team, responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence in the store. This role requires a strong leader who can motivate and develop a team of sales associates to deliver exceptional customer service and achieve sales goals.

Key Responsibilities
  • Manage the front-end operations to ensure accurate recording of purchases and provide excellent customer service.
  • Recruit, train, and develop sales associates to achieve sales and customer service goals.
  • Work closely with the Store Manager to execute the Annual Operating Plan and associated programs to deliver desired sales and profit results.
  • Ensure store adherence to all loss prevention procedures and perform Manager-on-duty functions.
  • Participate in the annual inventory process, including preparation and execution of inventory guidelines.
  • Assist in the Annual Operating Plan (AOP) budgeting process and manage shrinkage with a focus on front-end processes.
  • Responsible for interviewing, hiring, orienting, and training assigned employee group(s).
  • Provide floor employees with day-to-day direction, including schedules, store goals, sales and shrinkage targets, and subsequent results.
  • Plan in-store demonstrations, including preparation and set-up of the demo cart/display, distribution of samples, and utilization of strong suggestive selling techniques.
  • Assist in overseeing the receiving of product, return of damaged or expired product, and timely restocking of shelves.
  • Responsible for maintaining merchandising programs within the store, including promotional ends, signage, and other company or market-specific programs.
  • Communicate with store employees about all merchandising and marketing programs, assisting in overseeing execution and respective follow-up reporting.
Requirements
  • A two-year college degree or equivalent work experience required.
  • A degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance strongly preferred.
  • Minimum of four (4) years experience in a retail work environment required.
  • Must have at least two (2) years of management/supervisory experience.
  • Must possess strong planning and solid organizational skills.
  • Must exhibit the strong desire and ability to deliver superior customer service and build professional relationships with the client base.
  • Must possess the ability to think quickly and critically, make good business decisions, and demonstrate good common sense.
  • Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.
  • Must maintain the adaptability and willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy, and efficient, and professional service.
  • Must maintain strong business awareness and an ability to review and interpret financial data.
  • Must have the ability to work a flexible schedule that may include early mornings, late evenings, holidays, and/or weekends.
  • Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.