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Cannabis Retail Specialist

2 months ago


Baltimore, Maryland, United States Culta LLC Full time
Position Overview

At CULTA, we pride ourselves on cultivating a community dedicated to excellence in cannabis products. Our commitment to quality is evident in every aspect of our operations, from cultivation to customer service.

We are seeking a dedicated Cannabis Retail Specialist to enhance our dispensary team in Baltimore, MD. In this role, you will play a vital part in ensuring a seamless experience for our patients and caregivers. Your responsibilities will include verifying patient credentials, processing orders, managing transactions, and providing insightful product information.

Key Responsibilities:

  • Authenticate patients and caregivers using the electronic verification system.
  • Prepare and package orders for patients.
  • Handle payment transactions efficiently.
  • Utilize the point-of-sale system for sales operations.
  • Maintain precise records of transactions and patient information.
  • Address inquiries from patients and caregivers, offering accurate product knowledge.
  • Comply with Hazard Communication policies and procedures.
  • Follow all standard operating procedures established by CULTA.
  • Uphold sanitation standards as per company guidelines.
  • Inspect incoming cannabis products for quality assurance.
  • Ensure all products meet regulatory standards for identity, strength, quality, and purity.
  • Adhere to protocols that protect product integrity and prevent contamination.
  • Maintain compliance with dispensing operations policies.
  • Conduct sales transactions accurately.
  • Collect applicable sales tax on transactions.
  • Implement internal controls for cash handling.
  • Follow cash security protocols diligently.
  • Record transactions manually if the point-of-sale system is unavailable.
  • Assist in physical inventory counts as needed.
  • Report any incidents of dispensing errors or product loss to management promptly.

Qualifications:

  • High School Diploma or equivalent is required.
  • Strong organizational skills and self-motivation.
  • Must be over 21 and able to pass background checks and drug screenings.
  • Excellent communication skills with a keen attention to detail.
  • Proficient in Office 365 and quick to learn new software.
  • Effective problem-solving abilities.
  • Strong time-management skills with the ability to multitask.
  • Physical capability to stand, sit, or walk for extended periods.
  • Ability to lift up to 20 lbs.

Benefits Offered:

  • Generous Paid Time Off (PTO) including paid holidays.
  • Comprehensive Medical Insurance with prescription coverage for full-time employees.
  • Dental and Vision Insurance for full-time employees.
  • Health Savings Accounts (HSA) available for full-time employees.
  • Company-paid Short-Term Disability for full-time employees.
  • 401k plan with company matching.
  • Employee Assistance Program (EAP).
  • Referral program for employees.
  • Discounts on products for qualifying employees.
  • Casual dress code and a supportive workplace culture.
  • Opportunities for training and career advancement.

CULTA is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.

All candidates must be able to pass background checks and drug tests as mandated by law. Applicants must be 21 years or older.