Patient Care Coordinator

3 weeks ago


Baltimore, Maryland, United States Vireo Health LLC Full time

About Us

Vireo Health LLC is a physician-led, customer-focused team of dedicated employees creating best-in-class cannabis products and customer experiences. We promote diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships.

Job Summary

We are seeking an energetic and flexible Part-Time Patient Care Coordinator to join our growing dynamic team. This role reports directly to the Dispensary Manager and is responsible for working alongside a healthcare team in a retail cannabis dispensary environment.

Key Responsibilities

  • Participate in our startup team to educate and safely deliver medication to medical cannabis patients.
  • Assist patients and caregivers through the dispensary process and experience.
  • Help train other team members in the use of cannabis-based medicines.
  • Complete operational requirements by maintaining an organized workflow, verifying preparation and labeling of medications, and verifying order entries and charges.
  • Comply with all state laws and regulations.
  • Participate in recordkeeping and reporting necessary for State Compliance.
  • Maintain a safe and clean working environment by complying with custodial procedures, rules, and regulations.
  • Work on company initiatives to achieve set goals and performance indicators.
  • Provide exceptional customer service to patients, potential patients, caregivers, and providers.
  • Maintain cash register and accountability for assigned drawer.
  • Complete opening/closing procedures as assigned.
  • Utilize computer systems and programs appropriately for daily operations.
  • Assist with incoming orders, shipments, and deliveries of supplies.
  • Attend staff meetings, continuing education, as directed.
  • Maintain and safeguard entrusted confidential information.
  • Work with eCommerce platform to review and approve online orders and patient accounts.

Requirements

  • A high school diploma and 1-3 years experience in a retail environment.
  • Proficiency with MS Office required.
  • Experience working in a healthcare setting is preferred.
  • Excellent communication skills, verbal and written.
  • Ability to work in a team environment, as well as independently.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work in a fast-paced environment.
  • Adaptable to change in the work environment.
  • At least 21 years of age as required by law.
  • Weekend availability.

Salary

$18.14 USD per hour

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