Patient Care Coordinator
3 weeks ago
About Us
Vireo Health LLC is a physician-led, customer-focused team of dedicated employees creating best-in-class cannabis products and customer experiences. We promote diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships.
Job Summary
We are seeking an energetic and flexible Part-Time Patient Care Coordinator to join our growing dynamic team. This role reports directly to the Dispensary Manager and is responsible for working alongside a healthcare team in a retail cannabis dispensary environment.
Key Responsibilities
- Participate in our startup team to educate and safely deliver medication to medical cannabis patients.
- Assist patients and caregivers through the dispensary process and experience.
- Help train other team members in the use of cannabis-based medicines.
- Complete operational requirements by maintaining an organized workflow, verifying preparation and labeling of medications, and verifying order entries and charges.
- Comply with all state laws and regulations.
- Participate in recordkeeping and reporting necessary for State Compliance.
- Maintain a safe and clean working environment by complying with custodial procedures, rules, and regulations.
- Work on company initiatives to achieve set goals and performance indicators.
- Provide exceptional customer service to patients, potential patients, caregivers, and providers.
- Maintain cash register and accountability for assigned drawer.
- Complete opening/closing procedures as assigned.
- Utilize computer systems and programs appropriately for daily operations.
- Assist with incoming orders, shipments, and deliveries of supplies.
- Attend staff meetings, continuing education, as directed.
- Maintain and safeguard entrusted confidential information.
- Work with eCommerce platform to review and approve online orders and patient accounts.
Requirements
- A high school diploma and 1-3 years experience in a retail environment.
- Proficiency with MS Office required.
- Experience working in a healthcare setting is preferred.
- Excellent communication skills, verbal and written.
- Ability to work in a team environment, as well as independently.
- Ability to handle multiple tasks simultaneously.
- Ability to work in a fast-paced environment.
- Adaptable to change in the work environment.
- At least 21 years of age as required by law.
- Weekend availability.
Salary
$18.14 USD per hour-
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