Senior IT Trainer for Legal Professionals
6 days ago
We are seeking a highly skilled and experienced IT Trainer to join our team at The Phoenix Group Advisors. This is an exciting opportunity to work in a dynamic environment and contribute to the growth and development of our employees.
Job DescriptionThe ideal candidate will have a strong background in IT training, preferably in a law firm or legal environment. They will be responsible for delivering comprehensive training programs to attorneys, paralegals, and support staff on various IT tools and systems.
- Key Responsibilities:
- Training Delivery:
- Design and deliver engaging training sessions on document management systems, e-billing platforms, case management tools, and other firm-specific IT tools.
- Develop and execute onboarding training programs for new hires, ensuring they are equipped with the necessary skills to perform their job duties effectively.
- Offer refresher and advanced courses to meet the evolving needs of staff and the firm, staying up-to-date with emerging technology trends.
- Content Development:
- Create and maintain high-quality training materials, including user guides, quick reference sheets, and video tutorials, to cater to different learning styles.
- Customize training content to address the unique workflows and requirements of legal professionals, ensuring that they can apply their knowledge in real-world scenarios.
- Technical Support for Training:
- Provide technical assistance during training sessions, troubleshooting any issues that may arise and ensuring a smooth learning experience.
- Collaborate with the IT support team to identify and resolve user challenges related to IT systems, providing solutions that meet the needs of both staff and users.
- Feedback and Improvement:
- Gather participant feedback to continuously enhance training programs, identifying areas for improvement and making data-driven decisions.
- Stay updated on emerging legal technology trends, recommending new training initiatives and best practices to stay ahead of the curve.
- Collaboration:
- Partner with other departments, including HR and IT, to coordinate training schedules and resources, fostering a collaborative work environment.
- Work with software vendors and internal teams to understand system updates and translate them into actionable training plans, ensuring seamless integration.
- Required Skills and Qualifications:
- Proven experience as an IT Trainer in a law firm or legal environment.
- Strong knowledge of legal software, such as iManage, NetDocuments, Clio, Relativity, or comparable platforms.
- Familiarity with Microsoft Office Suite, including advanced features relevant to legal use.
- Exceptional communication and presentation skills, with the ability to explain technical concepts to non-technical users.
- Proficiency in conducting virtual training using platforms like Zoom, Teams, or Webex.
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus a benefits package that includes health insurance, retirement savings, and paid time off.
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